Last updated: June 27, 2026
This Privacy Policy describes how avenuecartpk (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from avenuecartpk.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
2. WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Basic contact details: Your name, address, phone number, and email.
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Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information: Your username, password, and security questions.
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Shopping information: The items you view, put in your cart, or add to your wishlist.
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Customer support information: The information you choose to include in communications with us, for example, when sending a message through the Services.
Information We Collect through Cookies (Usage Data)
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:
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Device information and browser type.
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Information about your network connection and your IP address.
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Data regarding how you access and use our Site and your store account.
Information We Obtain from Third Parties
We may obtain information about you from third parties and service providers who collect information on our behalf, such as:
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Shopify: Our e-commerce platform provider.
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Payment Processors: Who collect encrypted payment information (e.g., bank account, credit or debit card information, billing address) to safely process transactions and fulfill your orders.
3. HOW WE USE YOUR PERSONAL INFORMATION
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Providing Products and Services: We use your personal information to perform our contract with you, including processing payments, fulfilling orders, sending notifications related to your account/purchases, arranging shipping, facilitating returns/exchanges, and enabling product reviews.
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Marketing and Advertising: We use your personal information for promotional purposes, such as sending marketing communications by email or text message, and tailoring advertisements on our Site and other websites.
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Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe.
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Customer Support: We use your personal information to provide customer support and improve our Services to maintain a reliable business relationship with you.
4. COOKIES
We use Cookies to power, optimize, and improve our Site and Services (including remembering your actions and preferences), and to run analytics to better understand user interaction.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features or general functionality to work incorrectly or become unavailable.
5. HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
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With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
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With business and marketing partners, including Shopify, to provide services and personalized advertising.
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When you direct, request, or otherwise consent to our disclosure of certain information to third parties (such as for shipping products or through your use of social media widgets).
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In connection with a business transaction like a merger or bankruptcy, or to comply with applicable legal obligations (such as responding to subpoenas or search warrants).
6. USER GENERATED CONTENT
The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, it will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you choose to make publicly available.
7. THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to websites operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.
8. CHILDREN’S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion.
9. SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts.
10. YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights listed below regarding your personal information:
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Right to Access / Know: Request access to the personal data we hold about you.
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Right to Delete: Request that we delete your personal information.
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Right to Correct: Request corrections to inaccurate personal information.
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Right of Portability: Request a copy of your data or transfer it to a third party.
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Right to Opt-Out: Direct us not to "sell" or "share" your personal data for targeted advertising.
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Right to Withdraw Consent: Withdraw your consent at any time where processing relies on your consent.
To exercise any of these rights, please contact us using the contact details provided below. We will not discriminate against you for exercising your privacy rights.
11. COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
12. INTERNATIONAL USERS
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers in these countries. If we transfer your data out of Europe, we rely on recognized legal transfer mechanisms like the European Commission's Standard Contractual Clauses.
13. CONTACT INFORMATION
Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your available rights, please contact us:
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Email: avenuecartpk@gmail.com
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Address: avenuecart.pk, Mughalpura, Lahore, Pakistan